Our commitment to diversity, equity, and inclusion

At the Digital Impact Alliance, we believe that everyone, everywhere should have access to the essential services they need to thrive. Digital technologies are the key to making that a reality.  

As we strive to fulfill this vision, we are committed to supporting the increased public calls for greater racial equality and justice, in light of the murder of George Floyd and other recent events. At the same time, crises such as the COVID-19 pandemic have clearly emphasized that access to digital technologies is increasingly an equity and inclusion issue.  

Our team is working hard to close the divide between the digital ‘haves’ and ‘have-nots’ around the world. Through our partnership with low and lower-middle income countries, we support the wider digital development ecosystem to build a more equitable, digital future. In everything we do, our core values guide us to act with an inclusive spirit, to nurture a diverse team, and to enact policies across our workplace that are designed with our people at the center.  

We recognize that we have fallen short in some of these dimensions, both as a workplace and as a key player in the digital development ecosystem. We are committed to improving our actions and the impact we have. As such, we have taken steps to strengthen our approach and to ensure it intentionally centers equity and inclusion across all our areas of work.    

Over the past few months, we have partnered with The Better Org to unpack and look at how we can better support our global team through our organizational culture. The results of this discovery process were sobering and deeply felt by all of us. Our CEO, Kate Wilson, shares her own reflections on these findings.  

Through this process, our people have been candid about their experiences and where they feel we have fallen short on our culture and practice, our policies and processes, and leadership action on diversity, equity, and inclusion. The team has shared concerns about the inequitable power dynamics in the international development sector that our ways of working have helped to perpetuate.  They expressed a desire for us collectively to do better and be better – and we are committed to doing just that. 

We are developing a comprehensive action plan through which we will build on some of the core design principles of how we already work, as well as introduce new ways of working that reinforce diversity, equity, and inclusion in our workplace. Going forward, we will intentionally co-create a culture that is more closely connected to our mission, that reflects the global nature of our work, and that our globally distributed staff feel their authentic selves can be consistently seen, heard, and respected, with meaningful and courageous conversations being the norm in our organization. Through this team-wide commitment, we see a bright future for ourselves and those we serve through our digital transformation efforts.  

In the coming months, we will publish our action plan, including next steps that have been workshopped and discussed with our entire team. Following through with this action plan, and regular measurement of our progress, will require leadership commitment, as well as the dedication of everyone at the Digital Impact Alliance to commit to collectively building a more diverse, inclusive, and equitable culture.