Africa’s Talking

A Guide to Using Mobile Aggregators to Deliver NGO Services at National Scale

This guide is the second in a series focused on building awareness among NGOs of mobile channels and platforms, their capabilities and when to use an aggregator to deliver services at scale.  For more information on mobile channels most commonly used by the NGO sector, see our Mobile Capability Model, which was release in November […]

Mobile Capability Model

Due to the ubiquity of mobile phones in emerging markets, development programs are increasingly designing services for the underserved that leverage the reach of mobile technology. Often, the path toward achieving national scale involves using the mobile channel because no other communication channel is as well understood and prevalent. But while understanding of core mobile […]

Introducing DIAL’s Mobile Market Model

There is little doubt that mobile plays a critical role in facilitating services for the developing world and in collective efforts to advance the Sustainable Development Goals. Governments are beginning to recognize the reach and costs/benefits of using mobile channels, and are taking an active role in scaling up mobile-enabled programs. In Nigeria, for example, […]

New Partners Join DIAL’s Work to Strengthen Core Mobile Services and Aggregation

In April 2017, the Digital Impact Alliance (DIAL) organized a workshop with representatives from both the mobile sector as well as the digital service providers (DSPs) in the humanitarian and development space, to understand how the two sectors can work together to leverage core mobile channels to reach underserved populations. Many interesting ideas emerged, ranging […]