Mobile Distribution Channels

Expanding the availability of mobile distribution channels primed to deliver SDG services at scale

There is great potential for mobile-enabled services to reach the underserved, whether in the case of humanitarian crises like Ebola and Zika, or to meet development goals like providing more maternal and child health education.

However, many of these services have not scaled beyond the pilot stage.

We believe that lack of awareness of what mobile channels and platforms can do, as well as the inability to work together effectively to leverage economies of scale, may be the largest roadblocks.

DIAL’s work focuses on:

  • Building Awareness of Mobile Channel Capabilities and Platforms

  • Increasing Visibility Among Implementers

  • Testing Innovative Procurement and Financing Mechanisms

Building Awareness of Mobile Channel Capabilities and Platforms

DIAL builds awareness among implementers of mobile distribution about channel capabilities (e.g., SMS, USSD, voice, internet-enabled messaging), the platforms that can integrate them (e.g., WhatsApp), and best practices on how they can be used to deliver development services.


Increasing Visibility Among Implementers

DIAL increases visibility among implementers of platform partners’ capabilities and their respective abilities to deliver to channels and geographies at the national, regional and global levels.

Testing Innovative Procurement and Financing Mechanisms

DIAL builds tools and tests innovative financing and procurement approaches that leverage the power of aggregated mobile channel demand from the development sector.


Related Publications

A Guide To Using Mobile Aggregators To Deliver NGO Services At National Scale

This guide focuses on building awareness among NGOs of when to use an aggregator to deliver services at scale.

Mobile Capability Model: An Introduction to Core Mobile Services for NGOs

This guide shares information on how to incorporate mobile capabilities into development and humanitarian work.

Pooling Aid Sector Demand for Digital Public Goods: Lessons from Sizing Mobile Channel Demand in Sub-Saharan Africa

This research provides findings, insights and tips on how messengers can be used in daily development and relief work.

Research Initiative: Messaging Applications for International Development

Read about our research initiative with Echo Mobile on using messaging application for international development.

Explore Other Areas of Our Work

Proven Software and Technology

Responsible Use of Network Data

Who We Are

Download Our Mobile Distribution Channels Fact Sheet