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Expert comment
Priya Vora

Priya Vora

Digital public infrastructure offers enormous promise. To understand – and maximize – its impact, ethnographic research is needed.

As digital transformation accelerates, digital public infrastructure and the digital services it unlocks offer incredible potential. Yet, there is still significant work to be done to meaningfully understand how technology is impacting people – both positively and negatively. In this expert comment, we highlight the importance of targeted, ethnographic research in understanding the hidden impacts of DPI, and how technology be leveraged for the benefit of people and communities across the world.

Simply put, the Digital Impact Alliance is addressing issues that we think hold the sector back, and they do so with expertise and innovative approaches to solving problems at scale. Collaborating with them allows us to scale our impact far beyond what we could do alone.

— Neal Myrick, Vice President of Transformative Philanthropy at Salesforce

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