Integrated National Data Exchange Systems: Bangladesh Case Study
In this paper, we highlight the efforts taken by Bangladesh in recent years, as the country has undergone significant digital transformation. Most notably, these efforts have culminated in a robust system of Digital Centers where citizens are able to access over 300 essential public services. With a 76% citizen satisfaction rate, this model has proven widely popular. We explore how Bangladesh has progressed over the years in its digital transformation efforts, documenting key learnings and insights.