Tag: Digital public infrastructure

In this expert comment, explore the opportunities and considerations around how ODR could be harnessed for public value, specifically looking at how ODR could be integrated into the design of good digital public infrastructure (DPI). Building on the insights from our consultative research, we share our recommendations for how actors within the DPI ecosystem could overcome barriers and adopt ODR. 

Consent is a cornerstone of trust between users and the systems with which they interact. For digital public infrastructure (DPI), implementing consent mechanisms that are both meaningful and informed is crucial to maintaining this trust and ensuring that users have access to and can control the use of their personal data. To better understand how this looks in practice, we use a technical lens to explore the different components – and considerations – needed to promote meaningful, informed consent within DPI. 

Digital transformation is rapidly accelerating, enabling benefits like digital banking, improved public service delivery, and greater ease and efficiency. Yet, so far, the benefits of digitalization aren’t being evenly distributed. Fortunately, digital public infrastructure (DPI) has the ability to change this. To understand how exactly DPI is impacting countries, communities, and individuals, in partnership with Co-Develop, we’ve put together a compendium of evidence, exploring critical questions around DPI’s ability to promote economic and financial inclusion.

While India is home to one of the most developed and innovative approaches to digital public infrastructure (DPI), it is also leading the way in online dispute resolution. Today, ODR is increasingly becoming available to everyday investors, bank customers, and even users of social media as a mechanism to resolve grievances online. In this expert comment, we take a closer look at the emerging experiences of ODR in India, exploring examples that integrate ODR and grievance redressal for effective grievance and dispute resolution.

Many African governments express valid concerns about using cloud services for data storage, from data sovereignty risks to vendor lock-in, infrastructure limitations, and cybersecurity vulnerabilities. Yet, cloud storage offers compelling advantages that could arguably outweigh these concerns. In this expert comment, we explore different recommendations that can help governments benefit from cloud services without sacrificing data sovereignty and control.

As more people globally connect to the internet, governments, communities, and private sector organizations have a tremendous opportunity to harness the power of digital to improve the quality of life for all