Article Type: Expert comment

Today, as governments explore artificial intelligence (AI) for public service delivery, much of the attention remains on regulation, privacy, computing power, and technical considerations. Yet, crucially, the role of design remains overlooked, as the ability of a government to design for the digital realm significantly influences the effectiveness of integrating AI into public services. In this piece, we explore how governments can implement successful design systems to help ensure AI tools are accessible and legible.

While dark data – when properly managed – can provide enormous benefits, effective financing is needed. Two key areas – skills training and physical infrastructure – can help promote data management that ensures dark data is used to benefit people and communities. Read this piece to learn more.

This is the second piece in a series of expert comments—and an upcoming white paper—meant to surface real-world insights from Latin America and the Caribbean on implementing open-source solutions for digital public infrastructure (DPI). It’s based on 15 interviews with policymakers, technologists, and implementers across the region who’ve lived these decisions. The goal: to uncover the actual gaps, tensions, and choices they’ve faced—in their own words.

In today’s increasingly digital society, data systems fuel our understanding of – and interactions with – the world. Yet, changing political and international tides risk these systems going dark. This is why rethinking these systems’ governance and technical considerations – through promoting shared governance, funding diversity, interoperability, and data redundancy – is critical. Read our piece to learn more.

This piece explores the emerging dynamics of funding, power, and innovation in digital public infrastructure (DPI) and how early decisions by a few influential actors could define the rules of the game for years to come. Learn more.